Josephina Tuise'e
Oceanside,CA
Summary
Administrative professional with extensive experience in office management and customer service at Ark Architects Inc. Demonstrated success in optimizing scheduling and enhancing event experiences. Proficient in payroll processing and team management, showcasing strong organizational skills and attention to detail to improve operational efficiency.
Overview
15
15
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
ARK Architects Inc.
Oceanside, US
07.2024 - 01.2026
- Coordinated conference calls and managed Google Calendar for President and VP, optimizing scheduling efficiency.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered and organized data in spreadsheets using Microsoft Excel, ensuring accuracy and accessibility for team use.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Planned special events by arranging catering, securing venues, and ordering promotional materials, enhancing event experience.
- Managed city, state, and membership licenses and liability insurance, updating and renewing them.
Payroll Coordinator, Business Office Assistant, & Receptionist
Bayshire Carlsbad
Carlsbad, US
06.2021 - 12.2024
- Reviewed employee timecards for accuracy before submitting them for approval.
- Generated OT/DT hours and cost reports, meal penalties reports, and total wages for non-nursing and nursing hours.
- Streamlined onboarding for new employees in time reporting and payroll systems.
- Trained new staff on payroll processes and software usage to ensure operational consistency.
- Provided support to employees regarding issues related to their paychecks or other payroll matters.
HUMAN RESOURCE ASSISTANT
SOLECTA, INC
Oceanside, US
10.2019 - 03.2020
- Coordinated new hire orientation sessions for employee onboarding.
- Supported recruitment by screening resumes and scheduling interviews to expedite the hiring process.
- Coordinated company events to boost employee engagement and morale.
- Created positive first impressions with clients and vendors to build strong business relationships.
GUEST SERVICES MANAGER MARKETING DEPT
Marbrisa Hilton Vacation Resort
Carlsbad, US
04.2011 - 09.2017
- Trained and supervised staff, focusing on service quality and team performance to elevate guest experience.
- Assisted in recruitment, training, and management of Guest Service staff, contributing to a cohesive and effective team.
- Monitored guest feedback through surveys to identify areas for service improvement.
- Managed daily office operations for 12-15 employees, overseeing recruitment, screening of qualified staff, and processing payroll and supply orders to ensure smooth operations.
Education
General Studies - High school diploma
OCEANSIDE HIGH AND OCEAN SHORES HIGH SCHOOL
Oceanside, CA06-1994
Skills
- Administrative experience
- Office Management
- Customer service
- Payroll processing
- Accounts Payable
- Microsoft Word
- Microsoft Outlook
- Google Workspace
- Outlook calendar
- Guest service
- Customer support
- Client phone interaction
- Supervising experience
- Staff training
- Team building
- Hospitality
Languages
English
Willing To Relocate
Carlsbad, CA
Timeline
ADMINISTRATIVE ASSISTANT
ARK Architects Inc.
07.2024 - 01.2026
Payroll Coordinator, Business Office Assistant, & Receptionist
Bayshire Carlsbad
06.2021 - 12.2024
HUMAN RESOURCE ASSISTANT
SOLECTA, INC
10.2019 - 03.2020
GUEST SERVICES MANAGER MARKETING DEPT
Marbrisa Hilton Vacation Resort
04.2011 - 09.2017
General Studies - High school diploma
OCEANSIDE HIGH AND OCEAN SHORES HIGH SCHOOL