Professional Summary
Overview
Work History
Education
Skills
Timeline
Languages

Josephine Poblano

Dover Management Group
Bellflower,CA
Josephine Poblano
22
years of professional experience

Dynamic Property Manager with extensive experience at Dover Management Group, excelling in tenant relations and compliance monitoring. Proven track record in optimizing occupancy rates and enhancing property appeal through effective marketing strategies. Skilled in financial oversight and adept at fostering strong client relationships, ensuring a seamless living experience for residents.

Work History

Property Manager

22 Years 5 Months
Dover Management Group | 01.2004 - Current

Manage 28 unit commercial building. Interview prospects and collect all pertinent information and documents needed to complete an application. I run credit checks and criminal backgrounds on prospects. I maintain a safe and clean environment for residents. I conduct walk thru with prospects before they move in and conduct walk thru after they vacate the premises. I take photos of apartment before and after move in. Create a checklist of the unit in its entirety before prospect moves in and create move out check list when prospects vacate. I serve 3 day notices as well as evictions . I also attend court for the eviction process if needed. I attend management meetings with all managers to keep updated on new housing forms and regulations. I attend the housing authority meetings to be aware of the rules and regulations that change or may have added new regulations that I need to be aware of. I communicate via email or by phone with maintenance department for work orders. I upload work orders to maintenance department along with pictures of the fixtures and or specific item that may need to be repaired or replaced.

Education

Family Development Credential - Health And Human Development

University of Conneticut | 08.2017

High School Diploma

Benjamin Franklin High School | Los Angeles, CA | 06.1987

Skills

Property management
Payment collection
Property inspections
Customer service-focused
Rent collection
Lease renewals
Exceptional oral and written communication skills
Tenant relations
Staff management
Leasing and sales
Property tours and inspections
Eviction procedures
Maintenance scheduling
Occupancy management
Administrative support
Fair housing mandates
Tenant and eviction laws
Vendor management
Multi-family property management
Financial budgeting and reporting
Property management expertise
Marketing and advertising
Maintenance coordination
Contract negotiation
Preparing property agreements
Adaptable
Grounds maintenance
Property accountability
Compliance monitoring
Business administration
Preventive Maintenance
Software utilization
Database management
Apartment maintenance
Building operations
Skilled multi-tasker
Maintenance
Lease administration
Property marketing and promotion
Leasing operations
Commercial property
Fair housing compliance
Accounting operations
Work order monitoring
Eviction notices
Unit vacancies
Customer relations
Clear communication
Data entry
Critical thinking
Client relations
Relationship building
Decision-making
Microsoft office
Property showing
Administrative leadership
Creative and adaptable
Sales and marketing
Dispute handling
Operations management
Monthly fee and payment collection
Repair planning
Grounds and facility inspection
Disturbance handling
Maintenance management
Complaints investigation
Deposits management
Tenant eligibility determination
Schedule coordination
Sale and rental recordkeeping
Performance assessment
Property marketing
Staff coordination
Violation resolution
Personnel management
Codes compliance
Vacancy marketing
Financial oversight
Mobile device operation

Timeline

Property Manager

Dover Management Group
01.2004 - CurrentRead More

University of Conneticut

Family Development Credential from Health And Human Development
Read More

Benjamin Franklin High School

High School Diploma
Read More

Languages

Spanish
Professional Working
Josephine Poblano