Josh Art
Jacksonville,FL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. A leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
General Manager
PrimeCarWash
Jacksonville, FL
05.2018 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of 35 professionals, fostering a positive work environment and high employee satisfaction.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Exceeded revenue goals, out doing every site in the company for 7 months out of the year
Crew Member
Marcos Pizza
St John, FL
06.2017 - 05.2018
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Lifeguard
Julington Creek Aquatic Complex
St Johns, FL
06.2015 - 10.2015
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Facilitated group training sessions for new hires, sharing expertise on rescue techniques and facility protocols.
Education
High School Diploma -
Creekside Highschool
St Johns, FL05.2017
Skills
- P&L Management
- Quality Management
- Schedule Management
- Staff Development
- Operations Management
- Sales expertise
- Labor Cost Controls
- Team Leadership
Volunteer for St Augustine Wild life sanctuary
I've spent the last 6 years working with wolves, lions, tigers etc.
I am responsible for maintaining their enclosures clean with fresh water, as well as taking care of medical dosages to ensure the wolves stay healthy.
Timeline
General Manager
PrimeCarWash
05.2018 - Current
Crew Member
Marcos Pizza
06.2017 - 05.2018
Lifeguard
Julington Creek Aquatic Complex
06.2015 - 10.2015
High School Diploma -
Creekside Highschool