Josh Joy
Waxahachie,TX
Summary
Competitive.
6+ years of customer service experience-
Results-oriented sales worker engages with customers to help establish rapport. Proven record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding goals.
Overview
5
5
years of professional experience
Work History
Regional Account Manager
Cogent
10.2022 - 01.2025
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Global outreach for new prospects (50+ calls daily)
- Travel/Networking Events
- Monitored service after sale and implemented quick and effective problem resolutions.
Checker/Cashier
H-E-B
12.2019 - 08.2022
- Kept composure in high intensity/ fast-past situations daily.
- Efficiently restocked and organized merchandise
- Learned duties for Management/Bakery/Dairy/produce and provided backup at key times.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Texas Connections Academy
Houston, TX05-2021
Skills
- Sales
- Composure
- Client engagement/ Customer service
- Contract negotiation
- Communication
- Teamwork
Timeline
Regional Account Manager
Cogent
10.2022 - 01.2025
Checker/Cashier
H-E-B
12.2019 - 08.2022
High School Diploma -
Texas Connections Academy
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