Josh Koninendyke
Portland
Summary
Proactive Property Manager with expertise in optimizing processes and training staff. Strong focus on tenant relations and conflict resolution, ensuring compliance with regulations while enhancing overall property management efficiency.
Overview
13
13
years of professional experience
Work History
Property Manager
CRMG
Portland, OR
01.2022 - Current
- Administered operational processes for properties, guaranteeing alignment with regulatory requirements and company protocols.
- Streamlined communication processes with tenants, effectively addressing inquiries and resolving issues in a timely manner.
- Coordinated maintenance schedules and repair tasks to improve overall property condition and enhance tenant experience.
- Developed and implemented training programs for junior staff, promoting best practices in property management and fostering teamwork.
- Managed tenant complaint resolution by engaging repairmen and support services for timely interventions.
- Managed landlord-tenant interactions, prioritizing clear communication and swift resolution of conflicts to maintain harmonious relationships.
- Analyzed property conditions through routine inspections, pinpointing areas for enhancement and enacting necessary corrective measures.
Property Manager
IPM
Portland, OR
02.2016 - 12.2021
- Managed property operations, ensuring compliance with regulations and company policies.
- Coordinated tenant communications, addressing inquiries and resolving issues promptly.
- Oversaw maintenance activities, scheduling repairs to enhance property condition and tenant satisfaction.
- Conducted regular property inspections, identifying areas for improvement and implementing corrective actions.
- Trained junior staff on best practices in property management, fostering a collaborative team environment.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Security Officer
My Father's Place
Portland, OR
01.2014 - 12.2016
- Responded swiftly to incidents, coordinating with local law enforcement as necessary.
- Trained new staff on security protocols and emergency procedures to promote team efficiency.
- Reviewed security footage and reports, identifying areas for improvement in safety practices.
- Developed relationships with patrons to foster a safe and welcoming environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Education
GED -
Grant High School
Portland, ORSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Exceptional oral and written communication skills
- Staff management
- Tenant relations
- Property tours and inspections
- Eviction procedures
- Fair housing mandates
Timeline
Property Manager
CRMG
01.2022 - Current
Property Manager
IPM
02.2016 - 12.2021
Security Officer
My Father's Place
01.2014 - 12.2016
GED -
Grant High School