Joshua Alexander
Foley
Summary
Results-driven retail leader with extensive experience in managing store operations and enhancing customer satisfaction. Expertise in sales analysis and strategic planning has led to significant improvements in store performance and employee engagement.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Store Director
Academy Sports + Outdoors
Foley
02.2025 - Current
- Managed daily store operations, ensuring adherence to company policies and enhancing overall efficiency.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction.
- Analyzed sales trends to develop promotional strategies that improved performance.
- Fostered collaborative team environments, increasing interdepartmental productivity and morale.
- Evaluated store performance and integrated feedback into actionable improvement plans, driving operational enhancements.
- Strengthened workflow productivity by hiring, managing and developing top talent.
Store Manager
Aldi USA
Pensacola
11.2022 - 12.2025
- Trained and developed staff to enhance customer service skills and promote teamwork, resulting in improved customer satisfaction.
- Maintained a safe shopping environment by enforcing safety protocols and procedures.
- Conducted daily store operations, including opening, closing, and cash handling.
- Ensured compliance with safety regulations and company policies consistently.
- Developed strategies to maximize sales and enhance profitability.
- Designed and implemented visually appealing displays and signage to increase product visibility and drive sales.
- Preserved product quality by managing stockrooms and disposing of damaged items.
- Delegated tasks to staff while setting clear priorities and goals to streamline daily operations.
Route Sales Representative
Frito-Lay
Memphis
07.2019 - 11.2022
- Managed inventory levels and restocked shelves to ensure optimal product availability.
- Cultivated client relationships, resulting in increased customer loyalty and satisfaction.
- Analyzed sales trends and adjusted routes to enhance delivery efficiency.
- Delivered products according to designated routes and schedules.
- Maintained accurate records of deliveries, payments, and returns daily.
- Ensured compliance with safety regulations during all transportation and delivery processes.
- Planned and organized routes within territory to maximize operational efficiency.
- Surpassed sales goals consistently, contributing to increased profitability within assigned territory.
Field Project Supervisor
Walmart
Bentonville
01.2017 - 07.2019
- Developed project plans and monitored progress to ensure on-time completion of multi-million dollar projects.
- Supervised new store openings, remodels, and special projects while managing up to 60 associates.
- Communicated effectively throughout project timelines via email to maintain stakeholder alignment.
- Completed extensive paperwork and administrative tasks using Outlook, Excel, Word, PowerPoint, and other applications.
- Educated operations managers on safety controls, legal responsibilities, and operational procedures.
- Trained peers in new project rollouts to enhance team capabilities.
Grocery Store Manager
Kroger
Memphis
06.2010 - 01.2017
- Analyzed sales data to identify trends and improve store performance.
- Oversaw inventory management and stock replenishment procedures.
- Ordered merchandise based on customer demand and industry trends.
- Coordinated promotional events to drive sales and customer engagement.
- Ensured compliance with health and safety regulations consistently.
- Supervised Dry Grocery, Frozen Food, Dairy and Front End Departments.
- Supervised and trained stock crew.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Processed trucks for delivery including DSD deliveries.
- Organized and maintained storage facility.
- Operated power jack and straddle stacker machines.
- Created efficient structure ordering process for holiday orders that rolled out to the entire district.
- Built displays creatively while keeping to the company's guidelines of display compliance.
Education
High School Diploma -
Bolton High School
Bartlett, TN05-2009
Skills
- Store operations
- Retail inventory management
- Inventory management
- Sales strategy
- Sales analysis
- Financial oversight
- Cost management
- Business development
- Project coordination
- Team leadership
- Staff leadership
- Time management
- Safety compliance
- Visual merchandising
- Customer engagement
- Customer service management
- Effective communication
- Strategic planning
- Team development
Certification
Firearm Sales Certification
Timeline
Store Director
Academy Sports + Outdoors
02.2025 - Current
Store Manager
Aldi USA
11.2022 - 12.2025
Route Sales Representative
Frito-Lay
07.2019 - 11.2022
Field Project Supervisor
Walmart
01.2017 - 07.2019
Grocery Store Manager
Kroger
06.2010 - 01.2017
High School Diploma -
Bolton High School