Joshua Bialecki
Business Manager/ Sales
West Valley,NY
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Business Manager
HBO Builders West
03.2017 - 11.2023
- Enhanced customer satisfaction levels by implementing effective feedback system and addressing concerns promptly and efficiently.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Sales Representative
Basil Buick, GMC, & Cadillac
11.2015 - 02.2017
- Increased sales revenue by identifying and targeting high-potential accounts.
- Attended trade expos to represent my company , generate leads, and network with potential clients.
- Maintained detailed records of each interaction, documenting customer concerns and actions taken for future reference or analysis purposes.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Developed rapport with customers to encourage repeat business and positive word-of-mouth referrals.
Education
High School Diploma -
West Valley Central
West Valley, NY 09.2009 - 05.2013
No Degree - Medical Assisting Certification.
Cattaragus-Allegany Boces
Ellicottville, NY 09.2011 - 05.2013
Skills
Financial Oversight
Business Development
Operations Management
Budget Administration
Customer Relations
Eagle Boy Scout
Gained great interpersonal skills with it came confidence.
Instilled positive values early in life.
Grew fond of volunteering in my Church & Community.
I was able to earn 87 out of the total 139 merit badges, where only 21 are required to become eagle.
For my Eagle project, I saved an abandoned graveyard with a civil war plot and many other people in the 1800's including a few children.
When I seen the condition was in, I was called to action and cleaned up the tombstones and property, build a fence around, and Resurrected a sign in honor of the first plot.(Lord Hill's Cemetery Sardinia NY)
References
Mike Falcony
Owner of HBO Builders West.
716-955-9500
Giovanni Vitagliano
Sales Manager Basil
315-264-8467
Tom Clouse - Eagle Scout
Owner of Captn Clouse Construction
585-689-5393
Timeline
Business Manager
HBO Builders West
03.2017 - 11.2023
Sales Representative
Basil Buick, GMC, & Cadillac
11.2015 - 02.2017
No Degree - Medical Assisting Certification.
Cattaragus-Allegany Boces
09.2011 - 05.2013
High School Diploma -
West Valley Central
09.2009 - 05.2013