Joshua Chase
Denver,CO
Summary
Accomplished leader with a proven track record at Fluid Truck, adept in P&L management and policy/program development. Excelled in driving business growth, mentoring teams for peak efficiency, and crafting strategies that significantly enhanced revenue. Skilled in sales and interpersonal communication, consistently meeting goals and fostering new customer relationships.
Customer-oriented General Manager with five years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Fluid Truck
08.2023 - 01.2025
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Formulated policies and procedures to streamline operations.
Relief Area Manager
Fluid Truck
09.2022 - 08.2023
- Provided constructive feedback to workers, which improved morale, and boosted efficiency.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Traveled for 26 weeks throughout the year to support and improve markets nationwide.
Sales Manager
Fluid Truck
03.2021 - 09.2022
- Attended industry events and conventions to expand sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved the highest customer base growth rate within the company, expanding the customer base by 10x over the course of the year.
Fleet Technician
Fluid Truck
10.2020 - 03.2021
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Maintained one of the highest uptime percentages in the company, achieving 98% consistently.
Driver
Fluid Truck
06.2020 - 10.2020
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Dock Supervisor
Franz
03.2020 - 10.2020
- Reported and established key performance metrics to monitor and meet company goals.
- Performed pre-shift and post-shift inspections of dock equipment.
- Recorded number of units moved or handled, using work tickets, and daily production sheets.
- Implemented loading dock process and productivity improvements.
Mover
Emerald City Movers
01.2019 - 05.2020
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
Platoon Sergeant
United States Marine Corps
01.2018 - 09.2018
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Trained, supervised and organized over 60 Marines and personnel.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Managed over $500,000 worth of equipment during garrison and deployment operations.
- Advised Maintenance Control Officer regarding needed repairs and material readiness.
- Maintained health, welfare and combat readiness of personnel within platoon.
Infantry Squad Leader
United States Marine Corps
10.2016 - 01.2018
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
- Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
- Maintained property and equipment inventory and crew assignments.
- Maintained 100% accountability of assigned equipment worth more than $250,000.
Education
High School Diploma -
Highline High School
Seattle, WA05-2018
Skills
- Sales
- Policy/program development
- P&L management
- Consistently meet goals
- Time management
- Team training and development
- Data review
- Administrative skills
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 50% retention of customer base.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Named MVP for Sales in 2023 for consistently exceeding sales targets and driving exceptional results by implementing innovative programs that significantly transformed the business model.
- Supervised a team of 70 staff members across two regions, ensuring effective coordination and performance management
Certification
- Salesforce Administrator Credential – Salesforce.
Timeline
General Manager
Fluid Truck
08.2023 - 01.2025
Relief Area Manager
Fluid Truck
09.2022 - 08.2023
Sales Manager
Fluid Truck
03.2021 - 09.2022
Fleet Technician
Fluid Truck
10.2020 - 03.2021
Driver
Fluid Truck
06.2020 - 10.2020
Dock Supervisor
Franz
03.2020 - 10.2020
Mover
Emerald City Movers
01.2019 - 05.2020
Platoon Sergeant
United States Marine Corps
01.2018 - 09.2018
Infantry Squad Leader
United States Marine Corps
10.2016 - 01.2018
High School Diploma -
Highline High School
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