Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joshua Duncan

Joshua Duncan

Eastlake,OH

Summary

Motivated and outgoing sales professional with strong customer service experience and a proven ability to boost sales and build lasting customer relationships. Known for teamwork, problem-solving, and creating a positive, efficient work environment that enhances both the customer experience and team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Inspire Brands
08.2025 - 10.2025
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Collaborated with team members to maintain efficient workflow in high-volume environment.
  • Operated kitchen equipment and adhered to safety protocols to guarantee food quality.
  • Managed inventory levels and restocked supplies to support uninterrupted operations.
  • Maintained cleanliness of work areas, complying with health and safety standards.
  • Worked front counter, drive-thru and other areas.

Front End Supervisor

Culver’s
05.2025 - 08.2025

• Managed sales operations for the front of the store, frequently interacting with customers at the point of sale or for conflict resolution.


• Boosted operational output by taking over duties at various stations when necessary.

Deli Clerk

Alesci’s
08.2024 - 11.2024
  • Assisted customers in selecting deli products, ensuring satisfaction and meeting dietary preferences.
  • Maintained cleanliness and organization of workstations, adhering to food safety standards.
  • Operated slicers and scales accurately to prepare and package fresh meats and cheeses.
  • Collaborated with team members to ensure timely service during peak hours, enhancing operational efficiency.
  • Educated customers on product features and preparation methods, promoting sales of specialty items.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

Customer Service Supervisor

Marcs
12.2023 - 08.2024

Range Attendant

Boy Scouts of America
05.2022 - 08.2024
  • Ensured safety protocols adhered during range operations and participant activities.
  • Assisted participants with firearm handling techniques and best practices for accuracy.
  • Monitored equipment functionality and maintained cleanliness of shooting range facilities.
  • Provided guidance on range etiquette and safety measures to new attendees.
  • Collaborated with staff to develop engaging training sessions for scouts in marksmanship skills.
  • Seasonal Job, during the summertime

Education

BBA - Marketing

Ohio University
Athens, OH
05.2029

High School Diploma - Honors Diploma

Eastlake North High School
Eastlake, OH

Associate of Arts - Arts & Business

Lakeland Community College
Willoughby, OH

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty

Certification

• 2025 Eagle Scout

(Four Palms)


• AED & CPR Certified through Boy Scouts of America

Timeline

Crew Member

Inspire Brands
08.2025 - 10.2025

Front End Supervisor

Culver’s
05.2025 - 08.2025

Deli Clerk

Alesci’s
08.2024 - 11.2024

Customer Service Supervisor

Marcs
12.2023 - 08.2024

Range Attendant

Boy Scouts of America
05.2022 - 08.2024

BBA - Marketing

Ohio University

High School Diploma - Honors Diploma

Eastlake North High School

Associate of Arts - Arts & Business

Lakeland Community College