Joshua Espelage
Orlando
Summary
Dynamic Inside Sales Representative with a proven track record at Dell Technologies, excelling in B2B sales and customer relationship management. Adept at driving account growth and exceeding sales targets while delivering exceptional service. Strong multitasking abilities and active listening skills enhance client engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Dell Technologies
Orlando, FL
01.2022 - Current
- Developed and maintained relationships with key clients to drive account growth.
- Covered multiple segments/verticals including school districts, universities/higher ed, state/local government, corporate and large enterprise.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
Service Team Member
Total Wine & More
Orlando, FL
11.2020 - 01.2022
- Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
- Assisted customers with navigating expansive selection of wine, spirits, beer and other products.
- Collaborated with management to implement promotional displays, increasing customer engagement.
- Consulted with guests on large event purchases as well as premium cellar selections.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Science - Business Management
University of Central Florida
Orlando, FL05-2020
Skills
- Customer relationship management
- Issue resolution
- B2B sales
- Inquiry management
- Regional sales
- Multitasking Abilities
- Teamwork and collaboration
- Active listening
- New business development
Timeline
Inside Sales Representative
Dell Technologies
01.2022 - Current
Service Team Member
Total Wine & More
11.2020 - 01.2022
Bachelor of Science - Business Management
University of Central Florida