Joshua Howe
Glen Burnie,MD
Summary
I am a dependable natural leader in the workplace. I learn fast and have strong pride in whatever work I am involved in. My best attributes are my teamwork, efficiency, critical thinking skills, and conflict resolution.
Overview
4
4
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
Glen Burnie, MD
08.2025 - Current
- Delivered exceptional customer service by addressing inquiries promptly.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Operated kitchen equipment safely and efficiently during busy hours.
- Collaborated with staff to streamline food preparation processes for efficiency.
- Served food promptly to enhance guest satisfaction. for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Managed inventory by restocking supplies and maintaining accurate counts.
- Organized and restocked supplies to support operations and team productivity.
- Communicated effectively with team members to ensure smooth operations.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted in training new crew members on food preparation techniques.
- Evaluated training needs through assessments and employee feedback.
- Monitored progress of trainees and provided constructive feedback regularly.
- Implemented new training techniques to increase engagement and retention.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Crew Member
Chipotle
Glen Burnie, Maryland
10.2024 - 08.2025
- Trained new crew members on food preparation techniques to enhance team performance.
- Operated kitchen equipment safely and efficiently during busy hours.
- Communicated effectively with team members to ensure smooth operations.
- Collaborated with staff to streamline food preparation processes, improving overall efficiency.
- Delivered exceptional customer service by addressing inquiries promptly.
- Interacted pleasantly with guests to deliver quality customer service.
- Served food efficiently to ensure timely guest satisfaction. for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Addressed customer complaints professionally, contributing to a positive dining experience. in a professional manner.
Crew Member
Vocelli Pizza
Glen Burnie, MD
08.2022 - 10.2024
- Prepared pizza orders with precision and attention to customer preferences.
- Ensured cleanliness and organization of kitchen and dining areas for optimal guest experience.
- Trained new crew members on food preparation, POS usage, and cleaning operations to enhance team performance.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Ensured cleanliness of restaurant area to enhance overall guest satisfaction and maintain hygiene standards. by sweeping floors, wiping tables and emptying trash receptacles.
- Streamlined food preparation processes with staff collaboration to improve workflow efficiency.
- Managed inventory by restocking supplies and maintaining accurate counts.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Glen Burnie Highschool
Glen Burnie, MDSkills
- Food assembly
- Kitchen equipment use
- Inventory management
- Cash management
- Customer service
- Staff training
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Workplace safety
- Clear communication
- Assertiveness
- Drive-thru operations
- Interactive communication skills
- Safety
- Store opening and closing
- Supplies monitoring and restocking
- Food safety practices
- Reliability and punctuality
- Basic math
- Crew leadership
- Initiative and Self-motivation
- Safety awareness
- Flexible schedule
- Line efficiency
- Resilience and persistence
- Safe food handling
- Product knowledge
- Cleaning and sanitizing
- Taking orders
- Workplace efficiency
- Point-of-sale system
- Inventory restocking
- Hospitality service expertise
- Diversity awareness
- Teamwork and collaboration
- Kitchen safety
- Cashier operations
Affiliations
- Photography
- Cooking
- Hiking
- Live Music
References
References available upon request.
Timeline
Crew Member
Raising Cane's Restaurants
08.2025 - Current
Crew Member
Chipotle
10.2024 - 08.2025
Crew Member
Vocelli Pizza
08.2022 - 10.2024
Glen Burnie Highschool