Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joshua Miller

Maitland,FL

Summary

Hardworking employee enthusiastic about learning the tech-sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Representative

US Venture
Orlando, FL
05.2019 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Customer Service Representative

Universal Orlando
Orlando, FL
08.2016 - 05.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Team Member

Chick-fil-A
Winter Park, FL
02.2014 - 08.2016
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma -

Avalon School
Orlando, FL
05.2016

Skills

  • Sales Representation
  • Network Development
  • Technological Knowledge
  • Microsoft PowerPoint
  • Acquiring New Customers
  • Effective Problem-Solving
  • Coachability
  • Problem Solving
  • HTML/CSS/JavaScript

Certification

Harvard University - Cs50 Introduction to Computer Science


Udemy - B2B people - focused selling


Udemy- The sales B2B Master Course

Timeline

Sales Representative

US Venture
05.2019 - Current

Customer Service Representative

Universal Orlando
08.2016 - 05.2019

Team Member

Chick-fil-A
02.2014 - 08.2016

High School Diploma -

Avalon School

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Joshua Miller