Joshua Pickett
Sacramento,CA
Summary
Enthusiastic and highly motivated student with proven success in customer service, building relationships, and closing deals, seeking an opportunity to further develop sales skills and grow my career.
Overview
2
2
years of professional experience
Work History
Crew Member
Raising Canes
02.2023 - 07.2023
- Processed customer orders at the front counter and drive thru, cooked chicken fingers, and kept the work area clean; cross-trained in all areas of fast food preparation and service in all areas of the restaurant
- Exceeded customer service standards by consistently achieving an average of 4.8/5 customer rating
- Processed customer orders at the front counter and drive-thru accurately and quickly, cooked chicken fingers according to standards, and kept the work area clean according to health regulations
- Cross-trained in all areas of fast food preparation and service, managing customer orders, cooking chicken fingers, and maintaining a clean work environment
Business Development Representative
Valley Home Solutions
10.2022 - 11.2022
- Responsible for setting appointments, generating leads, and providing excellent customer service
- As an appointment setter
- Followed script and educate clients on the products and services offered
- Averaged 100 calls per day, and achieved customer conversion rate of 60%
- Utilized scripts to efficiently conduct customer conversations and overcome objectives
Crew Member
Pieology Pizzeria
04.2022 - 08.2022
- Worked as a crew member on the Pieology team making pizzas increasing productivity by 10 percent over the previous month
- Responsible for maintaining cleanliness, restocking items and closing the store at night
- Contributed to meeting targets and goals for our store location
- Delivered quality customer service while creating delicious pizzas, met customer satisfaction targets of 98%, ensured restaurant cleanliness and compliance with safety standards
- Handled food safely according to protocols, completed closing procedures to ready the store for the next shift, and efficiently restocked items according to store policy
Cook
Mcdonalds
06.2021 - 12.2021
- Cooked food and provided customers with good customer service
- Restocked supplies and contributed to meeting target goals during my shift
- Responsible for maintaining cleanliness and morale
- Prepared food items accurately and in a timely fashion, adhering to recipes and portion standards while ensuring food quality and monitoring and maintaining correct cooking times and temperatures
- Met daily food production goals by ensuring minimum waste and accurate recordkeeping for food inventories
Education
High School Diploma -
Sacramento Charter High School
Sacramento, CA06.2022
Skills
- Customer Service
- Order Management
- Health Code Compliance
- Problem-Solving
- Menu Memorization
- Customer Engagement
- Computer Skills
- Positive Attitude
- Telephone Etiquette
- Overcoming Objections
- Clear Communication
- Time Management
- Proficient in Google Docs and Google Slides
Timeline
Crew Member
Raising Canes
02.2023 - 07.2023
Business Development Representative
Valley Home Solutions
10.2022 - 11.2022
Crew Member
Pieology Pizzeria
04.2022 - 08.2022
Cook
Mcdonalds
06.2021 - 12.2021
High School Diploma -
Sacramento Charter High School
Similar Profiles
William JustinianoWilliam Justiniano
Canes Crewmember at Raising CanesCanes Crewmember at Raising Canes
Andrew ValdezAndrew Valdez
Team Member/Cook at Raising CanesTeam Member/Cook at Raising Canes
Quentin DelbridgeQuentin Delbridge
Crew Member at Raising CanesCrew Member at Raising Canes
Audrey BarbeeAudrey Barbee
Crewmember at Raising CanesCrewmember at Raising Canes
Michael GilesMichael Giles
Operations Specialist at TalentBurstOperations Specialist at TalentBurst