Joshua Ramos
Lynn,MA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Gentle Dental
Beverly, MA
08.2023 - Current
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Lot Attendant/Driver
Enterprise Rent-A-Car
Chelsea, MA
04.2023 - 08.2023
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Collaborated with sales team to maintain accurate inventory records, streamlining processes for both sales and service departments.
Warehouse Associate
Amazon
Salem, MA
06.2022 - 04.2023
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
High School Diploma -
Lynn English High School
Lynn, MA06.2022
Skills
- Office Administration
- Supply Management
Timeline
Front Desk Receptionist
Gentle Dental
08.2023 - Current
Lot Attendant/Driver
Enterprise Rent-A-Car
04.2023 - 08.2023
Warehouse Associate
Amazon
06.2022 - 04.2023
High School Diploma -
Lynn English High School