Joshua VanderToolen
Bountiful,UT
Summary
Dynamic professional with extensive experience in leadership and customer service at Lowes Home Centers. Proven ability to train and mentor teams while ensuring workplace safety and policy enforcement. Skilled in problem resolution and interactive communication, consistently enhancing team performance and customer engagement. Committed to fostering a safe, positive and efficient work environment.
Overview
18
18
years of professional experience
Work History
Department Supervisor
Lowes Home Centers
11.2022 - 07.2025
- Freight Department. Ensuring all incoming freight was stocked in selling locations and top stock when needed.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 8 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Deputy Sheriff
Salt Lake County Sheriff's Office
Salt Lake City, Utah
06.2007 - 09.2022
- Oversee daily operations with incarcerated persons while providing safety and security to the public and local businesses.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assisted Medical staff in routine medical situations as well as emergent medical situations.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Instructed both in-service training classes and academy classes, "Disorder Management" and "Cell Extraction" as well as assisted in multiple other training classes.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Education
High School Diploma -
Bountiful High School
Bountiful, UT06.2000
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Interactive communication skills
- Policy enforcement
- Leadership
- Customer engagement
- Training and mentoring
- Flexible schedule
- Safety and security
- Negotiation tactics
Timeline
Department Supervisor
Lowes Home Centers
11.2022 - 07.2025
Deputy Sheriff
Salt Lake County Sheriff's Office
06.2007 - 09.2022
High School Diploma -
Bountiful High School
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