Joshua Wykoff
Iowa,Louisiana
Summary
Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in Focus CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Navarre Auto Group
Lake Charles, LA
06.2021 - Current
- Worked with fellow sales team members to achieve group targets.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Established long-term relationships with key contacts at client companies.
Server
Golden Nugget Casino
Lake Charles , LA
03.2019 - 05.2024
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Trained new employees on restaurant procedures and plating techniques.
Dishwasher/Meet Processor
Famous Foods
06.2017 - 10.2019
- Wash all the dishes and kitchen equipment
- Process and season all the meet.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
Warehousing
Southwest Beverages
08.2016 - 08.2017
- Load and stock beer onto trucks
- Clean and maintain offices.
Education
Bachelor's of Science - Sports And Wellness Management
McNeese State University
12-2020
Massage Therapy
Massage Therapy Institute
Lake Charles, LA09-2018
Diploma -
Lacassine High School
05.2014
Skills
- Demonstrations
- Industry Trends
- Community Networking
- Product and service knowledge
- Sales Analysis
- Prospecting skills
- Sales Strategies
- Time Management
- Cold-calling
- Persuasive Communication
- Performance Improvement
Certifications Honors
- 2nd Team All District, 08/2014, Permanent
- Mathematics Award 2013-14, 08/2013, 05/2014
- Coaches Award Basketball 2012-14, 08/2012, 05/2014
- Track State Triple Jump Finalist, 08/2011, 08/2014
- Academic Achievement Award 2010-14, 08/2010, 05/2014
- A-B Honor Roll, 08/2010, 05/2014
- Beat Club 2010-2013, 08/2010, 05/2013
Timeline
Sales Consultant
Navarre Auto Group
06.2021 - Current
Server
Golden Nugget Casino
03.2019 - 05.2024
Dishwasher/Meet Processor
Famous Foods
06.2017 - 10.2019
Warehousing
Southwest Beverages
08.2016 - 08.2017
Bachelor's of Science - Sports And Wellness Management
McNeese State University
Massage Therapy
Massage Therapy Institute
Diploma -
Lacassine High School
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