Josephine Bingochea
Highland,CA
Summary
A reliable employee seeking Customer Service/ Cashier position. Offering excellent communication and good judgment. a
Overview
27
27
years of professional experience
Work History
Cashier
360 Community Thrift
04.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged, and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Customer Service Office Clerk
Home Accents Alliance
09.2009 - 03.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check-out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Responded to customer calls and emails to answer questions about products and services
- Maintained and managed customer files and databases
- Responded to customer requests for products, services, and company information
- Updated account information to maintain customer records
Receptionist
Galleria Inc.
02.1997 - 09.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
OD Wyatt
Fort Worth, TX05.1971
Skills
- Product and service sales
- Merchandising guidelines
- Product restocking
- Money handling
- Opening and closing procedures
Timeline
Cashier
360 Community Thrift
04.2020 - Current
Customer Service Office Clerk
Home Accents Alliance
09.2009 - 03.2020
Receptionist
Galleria Inc.
02.1997 - 09.2009
High School Diploma -
OD Wyatt