Josie Williams

Maurices

10.2022 - Current

Optimized staff performance through regular, coaching sessions, and goal-setting initiatives.
Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
Coached staff to leverage upselling, driving consistent sales by cultivating competitive and results-driven culture.
Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
Achieved sales targets consistently by motivating team members and creating a positive work environment.
Leading and Inspiring a team focused on customer obsession and driving and achieving results
Driving new ideas, sharing information with others and creating solutions to problems
Developed strong customer relationships by delivering exceptional service and personalized attention.
Oversaw the operations of 15 team members at a retail store.

Achievements:

Currently ranked #2/900+ stores
Ranking #1/17 stores in the district YTD (2025)
Received the Leadership Award within my district.
Provided support during District Training sessions for new Store Leaders.
Simultaneously managed multiple locations while maintaining the operations of my location.
Top Yes Surveys in the district for 2024
Excelling in ADS and Conversion
Loyalty Leader for the district: Foster district growth through credit and loyalty coaching.
Consistently exceeded the annual growth targets set by the company.

Other Roles Held at Maurices:

Summary