Josselin Vides Leiva
Lindenhurst,NY
Summary
Dynamic professional with proven expertise in cash handling and exceptional customer service, honed at Wellwood Bagel and Bialy. Demonstrated ability to enhance customer satisfaction and loyalty, backed by a strong record in maintaining hygiene and safety standards. Skilled in creating positive environments and efficient in opening and closing procedures, with a knack for fostering strong relationships.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Wellwood Bagel and Bialy
08.2022 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Nail Technician
Kabod Studio Nails and Waxing
08.2023 - 10.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Babysitting
Self Employed
01.2020 - 11.2021
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Education
Liberal Arts Sci Hum Soc Sci -
Nassau Community College
Garden City, NYSkills
- Cash handling expertise
- Cashier training
- Product restocking
- Opening and closing procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Nail Technician
Kabod Studio Nails and Waxing
08.2023 - 10.2024
Cashier Team Lead
Wellwood Bagel and Bialy
08.2022 - Current
Babysitting
Self Employed
01.2020 - 11.2021
Liberal Arts Sci Hum Soc Sci -
Nassau Community College
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