Jouly Pinchinat
Tamarac, FL,Florida
Summary
Results-driven Shift Manager with expertise in customer service and employee training, ensuring adherence to safety standards and effective inventory management. Dedicated Shift Manager with a proven track record in supervising operations and training staff. Known for effective problem resolution and maintaining workplace safety, contributing to a positive work environment and enhanced customer satisfaction.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Shift Manager
Burger King
Sunrise, Florida
10.2024 - Current
- Supervised daily operations and staff performance throughout shifts.
- Managed inventory levels to ensure timely restocking and availability of supplies.
- Trained new employees on company policies and service standards.
- Ensured consistent adherence to food safety and sanitation guidelines.
- Created and organized team schedules to enhance operational efficiency. to optimize workflow and coverage.
- Conducted cash handling procedures accurately during shifts.
- Cultivated positive working relationships with staff, customers, and vendors to enhance collaboration and service.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Verified that all opening and closing duties were completed accurately according to established guidelines.
- Responded quickly and effectively to emergency situations.
- Enforced safety standards throughout the store including proper use of equipment.
- Resolved escalated customer service issues promptly to maintain customer satisfaction.
Education
High School Diploma -
Piper High School
Sunrise, FL06-2025
Associate of Arts - Nursing
Broward College, Davie, FL
Davie, FL09-2026
Skills
- Patient care
- Team collaboration
- Inventory management
- Problem resolution
- Customer service
- Employee training
- Time management
- Inventory controls
- Staff motivation
- Cash handling
- Workplace safety
Languages
English
Professional
French
Professional
Timeline
Shift Manager
Burger King
10.2024 - Current
High School Diploma -
Piper High School
Associate of Arts - Nursing
Broward College, Davie, FL