Summary
Overview
Work History
Education
Skills
Timeline
Generic

Journey Vanpatten

Rockford,MI

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

TJ Maxx
Holland, MI
11.2023 - Current
  • Ensures compliance with all safety regulations throughout the store premises.
  • Provides mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Oversees coaching and guidance of store employees to foster advancement in work operations.
  • Uses excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegates assignments based on team strengths to optimize floor coverage and service levels.
  • Assists in recruiting efforts by interviewing candidates for open positions in the store.
  • Identifies areas of operational inefficiency and implements solutions to streamline processes.
  • Improves productivity initiatives, manages budgets and accounts, coordinates itinerary and schedules appointments.

Key Carrier

TJMAXX
Grand Rapids, MI
06.2022 - Current
  • Keeps floor presentable and customer-ready by overseeing continuous store recovery and maintenance actions
  • Fills in for store management on demand, smoothly handles day-to-day operations, and maintains leadership continuity
  • Minimizes financial errors by carefully counting drawers at the beginning and end of each shift
  • Anticipates customers' needs, and decisively offers add-on purchases and upgraded services
  • Encourages sales with effective training, monitors, and motivational strategies
  • Centers team members' attitudes on serving and delighting customers to capture and increase loyalty
  • Boosts performance by overseeing efficient stock room operations and delegating tasks.

Administrative Coordinator

TJMAXX
Grand Rapids, MI
09.2021 - Current
  • Coordinates and leads training for other employees to be successful in credit card sales
  • Answers phone calls, responds to emails, and distributes mail
  • Improves administrative function by optimizing and enforcing office policies
  • Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisition
  • Performs daily cash office functions and maintains cash office standards
  • Attends company meetings and takes detailed notes
  • Manages calendars for leaders and prioritizes important meetings
  • Helps teams accomplish objectives using cross-functional communication
  • Plans and coordinates on-boarding and off-boarding activities for employees
  • Organizes employee appreciation events, meetings, and conferences for office staff
  • Handles personnel records and supports payroll operations for full-time employees
  • Review administrative procedures and operating practices and makes improvement recommendations.

Education

Communications, Marketing And English -

Western Michigan University
04.2022

Skills

  • Office Administration
  • Team Collaboration
  • Tech-Savvy
  • Presentation Preparation
  • Employee Records Management
  • Meeting Coordination
  • Data Entry
  • Verbal and Written Communication
  • Employee Onboarding and Orientation
  • SEO Strategies
  • Social Media Engagement
  • Conflict Mediation
  • Creative Idea Development
  • Project Coordination

Timeline

Assistant Store Manager

TJ Maxx
11.2023 - Current

Key Carrier

TJMAXX
06.2022 - Current

Administrative Coordinator

TJMAXX
09.2021 - Current

Communications, Marketing And English -

Western Michigan University

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Journey Vanpatten