Jovanny Jimenez Monzon

• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Maintained an organized filing system of confidential client information in accordance with company policy.

• check in/out patients

• Work on Doctors schedules.

• Translate for Spanish speaking patients during there office visits.

• Prepare charts for the day of and next day patients +150 more.

• Reschedule patient appointments.

• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Stocked shelves with merchandise when needed.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Performed other duties as assigned by management.
• Resolved customer complaints professionally in accordance with company policy.
• Greeted customers and answered any questions they had about the store's products and services.

• Adhered to company policies and procedures while handling customer inquiries.
• Followed up with customers after initial phone conversations to ensure satisfaction with purchased product or service.
• Offered advice on how to use the product effectively for maximum benefit.
• Monitored competitor activities closely to stay ahead of the competition.
• Recorded customer contact information accurately in the database system for future reference.

• sell phones and plans, accessories.

• Process trade-ins and returns.

• Activate new lines.

• Trouble shoot system errors.

• Hit monthly sales/accesories quotas.

• Answered incoming calls from potential customers, provided product information and answered questions.