Jovanny Vilchis
Norwalk,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Restaurant Team Member
Jack in the Box
Downey, CA
05.2023 - Current
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Organized takeout orders for customers on the go or ordering ahead of time.
Driver
GrubHub
Cerritos, CA
04.2022 - 04.2023
- Adhered to company policies and procedures related to safety and security standards.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Delivered goods and services to customers on time and in excellent condition.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Casino Cage Cashier
Parkwest Bicycle Casino
Bell Gardens, CA
12.2017 - 04.2023
- Balance daily financial records by reconciling transaction summaries.
- Accepted credit applications to verify credit references for check-cashing authorization.
- Maintained an accurate record of all transactions in the casino's computer system.
- Prepared reports for management regarding daily revenue, losses, shortages, and overages.
- Reconciled cash and casino currency by auditing cash drawers and transaction receipts.
Education
High School Diploma -
California High School
Whittier, CA06-2013
Associate of Arts - Communications
Cerritos College
Norwalk, CASkills
- Guest Experiences
- Customer Interaction
- Operational Standards
- Verbal and Written Communication
- Recordkeeping
- Proper Equipment Operation
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Restaurant Team Member
Jack in the Box
05.2023 - Current
Driver
GrubHub
04.2022 - 04.2023
Casino Cage Cashier
Parkwest Bicycle Casino
12.2017 - 04.2023
High School Diploma -
California High School
Associate of Arts - Communications
Cerritos College