Joy McCoy
Experienced office supervisor with a strong background in workflow planning, staff supervision, and documentation control. Skilled in account reconciliation, training, and resolving issues quickly to keep daily operations organized and efficient.
Professional office management expert with strong track record in team leadership and operational efficiency. Known for optimizing office workflows and enhancing administrative processes. Collaborative team player focused on achieving results and adapting to dynamic work environments. Proficient in conflict resolution and process improvement.
Organized and adaptable office supervisor with a long record of supporting daily operations, staff development, and employee relations. Experienced in scheduling, database administration, and process improvement, with a focus on strengthening compliance, reducing delays, and creating a productive office environment.
Work History
Office Supervisor
4 Years 7 Months- Supervised office workflows, assigning priorities and maintaining smooth daily administrative operations.
- Coordinated payroll, invoicing, and accounts payable records with consistent accuracy.
- Oversaw document control for contracts, permits, and project files.
- Trained office staff on procedures, systems, and customer service standards.
- Monitored purchasing requests and tracked office supply inventory.
- Resolved administrative issues quickly to support uninterrupted construction operations.
- Implemented process improvements that strengthened efficiency, organization, and compliance.
Office Supervisor
18 Years 9 Months- Enhanced staff productivity with consistent performance evaluations and regular feedback.
- Assisted in recruiting top talent by conducting interviews, reviewing resumes, and making hiring recommendations to upper management based on candidate qualifications.
- Resolved personnel issues quickly by mediating conflicts and fostering open communication among team members.
- Evaluated current office procedures, identifying areas for improvement, and implemented necessary changes to optimize workflow efficiency.
- Payroll, Accounts Payable, Accounts Receivable
- Tax Deposits, Bank Reconciliations, Quick Books
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Accounts Receivable Accountant
- Processed customer invoices and applied payments accurately to maintain current accounts receivable balances.
- Reconciled AR ledgers with general ledger entries and resolved posting discrepancies promptly.
- Prepared aging reports to support collection efforts and prioritize overdue customer accounts.
- Investigated billing disputes, coordinating with sales and operations to correct invoice errors.
- Posted cash receipts, matched remittances, and maintained organized AR documentation.
- Supported month-end close by reviewing receivables, accruals, and account balances for accuracy.
Office Supervisor
9 Years 3 Months- Streamlined scheduling between field crews, vendors, and project managers.
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Boosted overall office efficiency with appropriate task delegation and workload distribution.