Joyce Amstutz
Akron
Summary
Dynamic and detail-oriented Secretary/Receptionist at Anil M. Parikh, MD, adept at managing sensitive information with utmost confidentiality. Demonstrated exceptional verbal communication and interpersonal skills while efficiently scheduling appointments and verifying insurance. Recognized for maintaining a professional environment and achieving seamless patient interactions. Typing speed of 65 WPM enhances productivity.
Overview
15
15
years of professional experience
Work History
Secretary/Receptionist
Anil M. Parikh, MD
09.2010 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Checked patients in and out
- Entered patient charges and demographics into system
- Accept copays
- Scheduled appointments
- Prepared professional correspondence, including letters and work excuses
- Chart Maintenance
- Filing
- Fax & copy projects
- Maintained waiting area
- Insurance verification
- Phone in patient medications
- Obtained prior authorization for patient medications
Education
Wayne Co. Schools Career Center
Smithville, OHHigh School Diploma -
Clay Co. High School
Clay, WVSkills
- Verbal and written communication
- Typing skills 60 WPM
- Interpersonal skills: office & phone etiquette
- Professional and mature
Timeline
Secretary/Receptionist
Anil M. Parikh, MD
09.2010 - Current
Wayne Co. Schools Career Center
High School Diploma -
Clay Co. High School
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