Joyce Cameron
Milwaukee,WI
Summary
Dynamic crew member with proven customer service skills, ensuring exceptional guest satisfaction and loyalty. Experienced in efficient cash handling and team collaboration.
Detail-oriented professional with extensive experience in customer service and team collaboration. Known for implementing time-saving procedures and training new team members, contributing to improved service speed and operational efficiency.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
10
10
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
Cedar Rapids, IA
03.2024 - 04.2025
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Prepared high-quality subs and salads, maintaining consistency with brand standards.
- Operated cash register efficiently, ensuring accurate transactions and balancing cash drawer.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Trained new crew members on food preparation techniques and customer service protocols.
- Implemented time-saving procedures that streamlined food assembly processes during busy shifts.
- Assisted in inventory management, restocking supplies to ensure product availability for customers.
Sales Associate
Dollar Tree
Cedar Rapids, IA
02.2023 - 03.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized store displays to promote product visibility and accessibility.
- Processed transactions accurately and efficiently at the point of sale.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Implemented visual merchandising strategies that improved customer engagement and sales potential.
- Trained new associates on customer service protocols and operational procedures.
- Conducted inventory counts to maintain stock accuracy and availability.
Cashier
McDonald's
Cedar Rapids, IA
01.2022 - 02.2023
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on register operation and customer service standards.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Collaborated with team members to manage high-volume rush periods effectively.
Sales Associate
Walmart
Cedar Rapids, IA
06.2021 - 11.2022
- Resolved customer complaints promptly, ensuring high levels of satisfaction and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Target
Cedar Rapids, IA
08.2016 - 11.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Stocker
Nordstrom
Cedar Rapids, IA
10.2016 - 11.2017
- Organized stock shelves to ensure optimal product visibility and accessibility.
- Monitored inventory levels, restocking items promptly to prevent shortages.
- Assisted in maintaining store cleanliness and visual standards through regular tidying.
- Collaborated with team members to enhance stock organization processes and workflow efficiency.
Cashier
Fas-Mart Gas Station
Marion, IA
09.2015 - 10.2016
- Monitored inventory levels, facilitating timely restocking of essential items.
- Implemented new procedures that streamlined checkout processes, improving efficiency.
- Provided feedback to management on operational improvements for enhanced service delivery.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Applied Science - Business Management
Strayer University
GED -
Kennedy King College
Chicago, IL03-2008
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Attention to detail
Timeline
Crew Member
Jersey Mike's Subs
03.2024 - 04.2025
Sales Associate
Dollar Tree
02.2023 - 03.2024
Cashier
McDonald's
01.2022 - 02.2023
Sales Associate
Walmart
06.2021 - 11.2022
Stocker
Nordstrom
10.2016 - 11.2017
Sales Associate
Target
08.2016 - 11.2021
Cashier
Fas-Mart Gas Station
09.2015 - 10.2016
Associate of Applied Science - Business Management
Strayer University
GED -
Kennedy King College