Joyce Wellnitz
Euharlee,GA
Summary
Compassionate Patient Services Coordinator known for maintaining high productivity levels and completing tasks efficiently. Skilled in patient communication, appointment scheduling, and medical records management. Excel at empathy, problem-solving, and teamwork, ensuring smooth operations and positive patient experiences.
Overview
16
16
years of professional experience
Work History
Patient Services Coordinator
Amedisys Home Health
Kennesaw, GA
05.2021 - Current
- Managed the flow of incoming calls from patients and other healthcare providers.
- Assisted with scheduling appointments for patients.
- Greeted patients and visitors in a friendly and professional manner.
- Adhered to HIPAA regulations when handling confidential patient information.
HHA
Amedisys Home Health
Cartersville, GA
03.2008 - 05.2021
- Answered questions from family members about the care being provided to the client.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
- Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
Education
CNA License - CNA
Wadena Technical College
Wadena, MN08-1989
Skills
- Appointment Scheduling
- Strong Organization
- Multitasking and Organization
- HIPAA Compliance
- Problem-Solving
- Training Coordination
- Customer Service
Timeline
Patient Services Coordinator
Amedisys Home Health
05.2021 - Current
HHA
Amedisys Home Health
03.2008 - 05.2021
CNA License - CNA
Wadena Technical College