Jozie Simpson
Dedicated Property Manager with experience overseeing residential property operations, resident relations, leasing, rent collection, maintenance coordination, vendor management, and regulatory compliance. Proven ability to manage day-to-day property needs, resolve resident concerns, enforce lease and community standards, coordinate contractors, and maintain accurate records and financial accounts. Experienced in lease administration, collections, property inspections, resident communication, and handling legal processes related to delinquent accounts and lease enforcement. Recognized for strong communication, organization, attention to detail, and a commitment to maintaining safe, well-maintained, and financially successful communities.
Work History
Property Manager
2 Years 4 Months• Managed daily operations of multi-family properties, ensuring compliance with local regulations, company policies, and community standards.
• Developed and implemented tenant communication strategies that enhanced resident satisfaction and supported retention efforts.
• Oversaw maintenance requests and coordinated timely resolutions to improve property conditions and resident experience.
• Conducted regular property inspections to identify concerns, ensure compliance, and implement preventative maintenance measures.
• Managed lease agreements from execution through termination, ensuring compliance with applicable regulations and protecting the interests of property ownership.
• Monitored delinquent accounts, followed up with residents regarding outstanding balances, and coordinated collection procedures.
• Conducted property tours for prospective residents, explained community amenities, and assisted with the leasing process.
• Increased occupancy through effective marketing, resident outreach, and leasing efforts.
• Monitored resident compliance with community rules and implemented corrective actions when necessary.
• Coordinated with legal counsel and management throughout eviction proceedings and other legal matters.
• Strengthened resident engagement by organizing community events and fostering positive resident relationships.
• Supported property performance goals through effective communication, organization, problem-solving, and resident-focused service.
Operations Supervisor
10 Months- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Trained and motivated employees to enhance team productivity and engagement.
- Communicated regularly with upper management to update on operational progress and address team challenges.
- Evaluated performance of direct reports, identifying improvement areas and establishing development goals.
Assistant Process Manager
2 Years 9 Months- Established team priorities, maintaining time compliance and monitoring performance
- Facilitated positive communication among unit staff and organization leadership, minimizing miscommunications and missed deadlines
- Effectively supervised staff of 10-30 personnel by implementing company policies, protocols, work rules and disciplinary action
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Set expectations while promoting optimal performance and ensuring adherence to company standards and policies
- Set ambitious targets for employees to enhance motivation and align efforts with company objectives.
Medical Check Analyst
1 Year 5 Months- Recognized claimant information requirements from medical sources., collected, and verified claimant information obtained from medical facility sources
- Identified, collected, and verified claimant information obtained from medical facility sources
- Reviewed client order and initialized medical canvass(es) for discrepancies in geographical area, improper medical facility type, and mismatching or unknown claimant alias information
- Established communication with custodians of record to gather necessary information. and established lines of communication with custodians of record based on order priority
- Streamlined order process for medical canvasses, ensuring timely completion of daily queue
- Called and established lines of communication with custodians of record based on order priority
- Researched medical facility information, affiliations, and separate locations to enhance data accuracy
- Properly used private applications to save data collected and fulfill client orders.
Teacher
4 Years 1 Month- Supervised daily class functions to ensure smooth operations.
- Responsible for overall supervision of daily class functions
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Recognized and accepted children's efforts while setting clear and consistent behavioral expectations
- Provided verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior
- Communicated regularly with parents, students, and faculty to share feedback and discuss effective instructional strategies
Education
High School Diploma
Skills
Accomplishments
- Conducted Fair Housing training and ongoing compliance refreshers to ensure adherence to federal, state, and local housing regulations.
- Maintained consistently low resident move-out turnaround times, ensuring homes were quickly prepared and available for occupancy while maintaining 100% occupancy across managed communities.
- Successfully managed and improved the condition and overall appearance of multiple communities through effective property oversight, maintenance coordination, and implementation of community standards.
- Maintained delinquent accounts at fewer than one account exceeding 30 days past due for 15 consecutive months, demonstrating strong rent collection, resident communication, and account management skills.