Juan Alvarez Arenas
Rockville,CT
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
The Real TAco
Santa Cruz, NM
05.2023 - Current
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Food Service Worker
The Real Taco
Santa Cruz , NM
05.2023 - Current
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Ensured that all foods were prepared according to health department regulations.
- Received food orders from individuals and explained offerings.
- Prepared beverages such as coffee, tea, soda.
- Organized take-out orders for customers who requested them.
Cashier
Taco Bell
Scotts Valley , CA
06.2022 - 05.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Santa Cruz High School
Santa Cruz, CA05-2023
Skills
- Customer Assistance
- Drawer Balancing
- Product Recommendations
- Cash Handling
- Order Review
- Inventory Control
- Food Storage
- Safe Food Handling
- Food Assembly
- Customer Service
- Menu Memorization
- Cleaning and Sanitation
- Quick Learner
- Fast-Paced Environment
- Food Allergy Awareness
- Food and Safety Standards
Languages
English
Professional
Spanish
Professional
Certification
- California Real Estate Practice certificate
- California Real Estate Principles Certificate
Timeline
Cashier
The Real TAco
05.2023 - Current
Food Service Worker
The Real Taco
05.2023 - Current
Cashier
Taco Bell
06.2022 - 05.2023
High School Diploma -
Santa Cruz High School