Juan Castro
Laredo,TX
Summary
Dynamic and dedicated crew member with a proven track record at McDonald's, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through efficient service and maintaining a clean environment. Skilled in multitasking and time management, consistently delivering quality results in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Crew Member
SUBWAY®Restaurants
12.2024 - Current
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
Crew Member
Carl's Jr
04.2024 - 12.2024
- Operated point-of-sale system accurately, processing transactions and handling cash responsibly.
- Adhered to food safety regulations, promoting a safe environment for both staff and customers.
- Assisted in inventory management by restocking supplies and minimizing waste.
- Adapted quickly to changing demands, enhancing overall workflow efficiency during busy periods.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
McDonald's Restaurant
02.2024 - 04.2024
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Prepared food items according to standard recipes and presentation guidelines.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
Education
No Degree -
Premier High School
Laredo, TXSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
SUBWAY®Restaurants
12.2024 - Current
Crew Member
Carl's Jr
04.2024 - 12.2024
Crew Member
McDonald's Restaurant
02.2024 - 04.2024
No Degree -
Premier High School