Juan Duran
Miami,USA
Summary
Energetic General Manager with 7 years experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.
Overview
4
4
years of professional experience
Work History
General Manager
Anthony's Coal Fired Pizza
01.2022 - Current
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
- Strong understanding of cost and labor systems that lead to restaurant profitability
- Strong communication and leadership skill.
- Led a training store. Collaborated with other departments to align training programs with organizational goals and objectives.
- Trained new hires to perform cross-training exercises with experienced workers.
- Increased loyalty program from 24% to 35% through team incentives
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Supervised various locations, enforcing high-quality standards of operation.
VP of Operations
Willy Foundation
01.2021 - Current
- Delivered informative presentations at community meetings and networking events to raise awareness about the organization''s cause and solicit support from new donors.
- Evaluated success of past fundraising campaigns to identify areas for improvement, leading to more efficient allocation of resources and higher returns on investment.
- Raised over $10k in funds during 2023 for various charitable causes by organizing and executing fundraising events.
Education
BS - Interdisciplinary studies
FIU
Miami, FL06.2020
Skills
P&L Management
Leadership and team building
Problem Resolution
Efficient multi-tasker
Time Management
Training and Development
Proficient in Microsoft Office
Proficient in Excel
Accomplishments
-Decreased location turnover from 120% to 75% by focusing in processes and procedures . All while promoting a positive and energetic work culture.
-Successfully turned restaurant into a corporate training location .
-Increased loyalty program percentage from 19% to35%.
Timeline
General Manager
Anthony's Coal Fired Pizza
01.2022 - Current
VP of Operations
Willy Foundation
01.2021 - Current
BS - Interdisciplinary studies
FIU
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