Juan Duran
El Paso,TX
Summary
Dynamic sales leader with a proven track record at HMR Windows, enhancing customer satisfaction through tailored solutions and strategic planning. Bilingual in English and Spanish, I excel in verbal communication and problem-solving, fostering loyalty and driving revenue growth. Committed to cultivating strong client relationships and optimizing operational efficiency.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Director of Sales
HMR Windows
El Paso, TX
03.2017 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Developed customer focused sales strategies, encouraging customer loyalty and brand awareness.
- Oversaw the installation of windows, ensuring that every aspect of the process was executed with precision and attention to detail.
Trainer
Sun Metro
El Paso, TX
09.2014 - 03.2017
- Developed and delivered training programs to enhance employee skills and knowledge.
- Operated paratransit vehicle and followed all transportation procedures.
- Assisted riders with door service or with special needs.
Director of Sales
Segovia's Produce Distribution
El Paso, TX
06.2006 - 03.2014
- Developed and implemented sales strategies to enhance market penetration and revenue growth.
- Cultivated strong relationships with key clients, fostering loyalty and long-term partnerships.
General Store Manager
Wendy's
El Paso, TX
10.1996 - 06.2006
- Oversaw daily operations to ensure compliance with company standards and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment and enhancing service quality.
- Implemented cost-saving initiatives, optimizing labor schedules to improve operational efficiency.
District Manager/Training Director
Taco Cabana
San Antonio, TX
05.1990 - 10.1996
- Oversaw daily operations to ensure compliance with company standards and
- Responsible for five stores in the San Antonio, Tx area.
- Trained General Managers in Sales, Loss and Customer Service.
Education
Associate of Arts -
El Paso Community College
El Paso, TX1986
Skills
Bilingual (English/Spanish)
Verbal/Written Communication
Problem Solving
Team Oriented
Strategic Planning
Certification
Dale Carnegie Workshop
El Paso, Tx
Sales and Persuasion 1990
Timeline
Director of Sales
HMR Windows
03.2017 - Current
Trainer
Sun Metro
09.2014 - 03.2017
Director of Sales
Segovia's Produce Distribution
06.2006 - 03.2014
General Store Manager
Wendy's
10.1996 - 06.2006
District Manager/Training Director
Taco Cabana
05.1990 - 10.1996
Associate of Arts -
El Paso Community College