Summary
Overview
Work History
Education
Skills
Timeline
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Juan Garcia

Modesto

Summary

Dynamic and results-oriented professional with a proven track record at McDonald's and Velasco Electrical. Excelled in customer service and solar installations, enhancing customer satisfaction and exceeding project deadlines. Demonstrates exceptional teamwork, leadership, and attention to detail. Achieved significant improvements in efficiency and cleanliness, showcasing a commitment to excellence and a strong ability to multitask.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Stocked shelves to organize aisles in assigned department.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Installer Helper

Velasco Electrical
01.2022 - 08.2024
  • Utilized advanced tools and equipment to efficiently install solar panels, inverters, racking systems, and related components for optimal system performance.
  • Ensured compliance with all applicable codes, regulations, permits, and safety guidelines during each phase of the solar installation process.
  • Read and interpreted blueprints and job plans, verified measurements and checked site conditions before installing any panels.
  • Aligned team efforts with company goals, resulting in increased overall productivity and meeting or exceeding project deadlines.
  • Provided exceptional customer service throughout the installation process by addressing client concerns promptly and maintaining open communication channels.
  • Contributed to the growth of the company''s reputation for excellence by consistently delivering high-quality installations that exceeded client expectations.
  • Increased customer satisfaction with high-quality installations, thorough inspections, and seamless project management.
  • Collaborated closely with project managers, electricians, and other trades professionals to ensure successful completion of each project within established timelines.
  • Established strong relationships with property owners to boost referrals and customer satisfaction.
  • Met and exceeded customer preferences with high-quality solar photovoltaic installations matching designs parameters.
  • Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
  • Inventoried supplies and materials for installations and repairs, documented changes and requested new inventory to meet expected demand.

Education

Diploma - General Studies

Fred C Beyer High School
Modesto, CA
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Flexible schedule
  • Heavy lifting
  • Order management
  • Cleaning and organization
  • Willingness to learn
  • Assertiveness
  • Leadership qualities

Timeline

Crew Member

McDonald's
08.2024 - Current

Installer Helper

Velasco Electrical
01.2022 - 08.2024

Diploma - General Studies

Fred C Beyer High School

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Juan Garcia