Juan Garcia-cano
Taylor,TX
Summary
I am 21 years old, I have much experience in retail. Worked at every position with Cavender’s from cashier to assistant store manager been with the company for almost 5 yrs. I’m good with communication, sales experience, great customer service, and team leading. I’m a great learner with positive attitude.
Overview
1
1
Language
4
4
years of professional experience
Work History
Assistant Store Manager
Cavender's Boot City
Round Rock
09.2024 - 07.2026
- Monitored sales floor, fitting rooms, and entrances for customer support and security.
- Processed cash register transactions and balanced tills during store shifts.
- Supported opening tasks, daily operations, and closing checklists for management.
- Trained new associates on store policies, service standards, and procedures.
- Identified theft attempts or suspicious behavior in accordance with company policies.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
- Maintained accurate cash drawer by counting cash, checks and credit cards.
- Assisted store manager with scheduling, cash handling, and operational compliance.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Key Carrier
Cavender's Boot City
Manor, TX
06.2024 - 09.2024
- Assisted guests with western wear, boots, denim, and accessory selections.
- Fitted customers with boots and apparel using product knowledge.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated point-of-sale system for sales, returns, and exchanges.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Supported team members with customer questions and store tasks.
- Replenished merchandise and maintained organized floor displays.
- Handled fitting room requests and kept sales areas tidy.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Cavender's Boot City
Round Rock, TX
10.2023 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Greeted guests and provided friendly service in western wear store.
- Assisted customers with boot sizing and merchandise questions.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Cashier
Cavender's Boot City
Round Rock, TX
07.2022 - 09.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Cash handling
- Provided customer services
- Greeted guests and provided friendly service in western wear store.
- Maintained front counter cleanliness and organized checkout supplies.
- Supported store associates with fitting room and floor needs.
Education
Manor New Tech High School
Manor, TXSkills
- Retail operations
- Customer service
- Cash management
- Checkout operations
- Loss prevention
- Fitting room maintenance
- Inventory stocking
- Product merchandising
- Merchandise display
- Sales floor support
- Visual merchandising
- Customer engagement
- Conflict management
- Problem resolution
- Teamwork
- Communication skills
- Closing procedures
- Opening procedures
- Customer service
- Shift scheduling
- Hiring and training
- Flexible schedule
Languages
Spanish
Native/ Bilingual
References
Storm Aguilar
Cavenders Boot City
512-763-8060
Timeline
Assistant Store Manager
Cavender's Boot City
09.2024 - 07.2026
Key Carrier
Cavender's Boot City
06.2024 - 09.2024
Sales Associate
Cavender's Boot City
10.2023 - 06.2024
Cashier
Cavender's Boot City
07.2022 - 09.2023
Manor New Tech High School