Juan Perea
North Plains
Summary
Organized and dependable professional with a strong track record in hospitality. Successfully manages multiple tables while ensuring high-quality service and customer satisfaction. Committed to team goals and actively participates in training new staff to uphold restaurant standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Bartender
La Provence Boulangerie & Patisserie
08.2022 - Current
- Delivered food and beverages promptly, prioritizing customer needs and enhancing overall dining experience.
- Managed multiple tables simultaneously, ensuring high service quality and customer satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new hires on restaurant standards and best practices, fostering a knowledgeable and efficient team.
Server/Bartender
Mazatlan Bar & Grill
02.2017 - 07.2022
- Welcomed guests upon arrival to create a positive first impression.
- Verified identification to ensure compliance with age regulations for alcohol sales.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Managed register accuracy through precise billing, payment processing, and cash handling.
- Bussed and reset tables to maintain cleanliness and enhance guest dining experience.
Product Genius
Kuni BMW
08.2018 - 02.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained a high level of product knowledge within the dealership, enhancing team expertise.
- Facilitated test drives for customers to enhance sales opportunities.
- Acted as a reliable resource for troubleshooting vehicle issues, improving customer satisfaction.
- Organized parking lot and showroom areas, ensuring a welcoming environment for customers.
Education
High School Diploma -
Henry J. Kaiser High School
Fontana, CA05-2016
Skills
- Employee training
- High volume dining
- Team Management
- Inventory Supplies
- Safety Standards
- Job Assignments
- Sales Expertise
- Cool Under Pressure
- Time Management
Education
Fontana, CA
Languages
- Spanish
- English
Certification
- CPR/AED Certification
- OSHA Certified
- Forklift Certification
- ServSafe Food Handler's Certification
Contact
North Plains , OR 97133
References
Mike Hollman (510)303-9579
Lam Nyguen (510)316-2744
Margarita Atlasova (510)363-2799
Timeline
Server/Bartender
La Provence Boulangerie & Patisserie
08.2022 - Current
Product Genius
Kuni BMW
08.2018 - 02.2020
Server/Bartender
Mazatlan Bar & Grill
02.2017 - 07.2022
High School Diploma -
Henry J. Kaiser High School