Juan Velasquez
Queens,NY
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
14
14
years of professional experience
Work History
Supervisor
BRINKS INC.
New York
11.2021 - 04.2024
- Provided coaching and skills development to employees on a consistent basis
- Provided first line supervision to Cash and Coin Logistic employees
- Created employee scheduling to support daily workload
- Ensured activities are performed in compliance with company policies and procedures
- Assisted management as needed to meet branch goals
- Cross-trained and performed other duties as assigned
- Ensured a safe, secure, and legal workplace environment
- Assisted in assessing personal growth opportunities for new employees.
Server
PGNV LLC
New York
07.2019 - 11.2021
- Provided excellent customer service
- Knowledge of point-of-sale systems and cash registers
- Assisted managers with cross-training new employees
- Ensure a safe, secure, and legal workplace environment
- Assisted in assessing personal growth opportunities for new employees.
Shift Supervisor
Ruby Tuesday
New York
06.2010 - 07.2019
- Performed facility walk-throughs to assess cleanliness and preparedness at shift changes
- Completed restaurant opening and closing procedures and managed deposits
- Produced monthly reports detailing sales trends and forecasts
- Directed restaurant operations.
Education
Master of Global Business -
Brooklyn College
12.2021
Bachelor of Business Management and Administration -
Touro College
06.2010
Associate of Business Administration -
LaGuardia Community College
12.2005
Skills
- Sales
- Customer service
- Banking
- Microsoft Word
- Excel
- PowerPoint
- Ability to learn quickly
- Operations Management
- Employee Motivation
- Business Administration
- Waste Reduction
- Training and mentoring
- Schedule development
Languages
Spanish
Full Professional
Portuguese
Elementary
Timeline
Supervisor
BRINKS INC.
11.2021 - 04.2024
Server
PGNV LLC
07.2019 - 11.2021
Shift Supervisor
Ruby Tuesday
06.2010 - 07.2019
Master of Global Business -
Brooklyn College
Bachelor of Business Management and Administration -
Touro College
Associate of Business Administration -
LaGuardia Community College