Juanita Leflore
Horn Lake,MS
Summary
Results-driven professional seeking position as Patient Scheduler. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Conrad Pearson Clinic
Germantown, TN
11.2021 - 04.2022
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
Unit Secretary
Desoto Baptist Hospital
Southaven, MS
09.2019 - 11.2021
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Enhanced office productivity by handling high volume of callers per day.
- Monitored inventory levels and advised management of need for replenishment.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Completed and filed financial documentation for accounting purposes.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
CNA
Diversicare
Southaven, MS
04.2016 - 08.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Arts - Business Administration
University of Phoenix
Phoenix, AZ10.2010
High School Diploma -
Cleveland High School
Cleveland, MS05.2003
Skills
- Building Rapport and Credibility
- Calm and Effective Under Pressure
- Inventory Management
- Appointment Scheduling
- Documenting and Recording Information
- HIPAA Compliance
- Medical Terminology
- Office Administration
- Patient Registration
- Customer Service
- Communicating to Patients and Families
- Registration and Scheduling
Timeline
Patient Care Coordinator
Conrad Pearson Clinic
11.2021 - 04.2022
Unit Secretary
Desoto Baptist Hospital
09.2019 - 11.2021
CNA
Diversicare
04.2016 - 08.2019
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
Cleveland High School
Similar Profiles
LADAYISHA WOODSLADAYISHA WOODS
Certified Medical Assistant- Contract at Conrad Pearson ClinicCertified Medical Assistant- Contract at Conrad Pearson Clinic
Caroline OrthCaroline Orth
Front Desk Receptionist at The Conrad Pearson ClinnicFront Desk Receptionist at The Conrad Pearson Clinnic
Allison LenehanAllison Lenehan
Radiologic Technologist at UnityPoint Health Clinic - ConradRadiologic Technologist at UnityPoint Health Clinic - Conrad
Chelsea GreenChelsea Green
Lead Financial CA at The Chiro PlaceLead Financial CA at The Chiro Place
Angela DotsonAngela Dotson
Inventory Control Supervisor at Noble Supply & LogisticsInventory Control Supervisor at Noble Supply & Logistics