Juan Carlos Pesqueira
Tempe,AZ
Summary
Highly efficient team player with who is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Attentive as having been a team member with excellent interpersonal skills and three years of experience in serving food and beverages. Proficient in customer service and kitchen equipment operations. Highly focused with excellent work ethic.
Overview
3
3
years of professional experience
Work History
Crew Member
Chipotle Grill
Scottsdale, AZ
09.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Worked well with teammates and accepted coaching from management team.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by 7%
Shift Lead
Jersey Mike's Subs
Tempe, AZ
08.2019 - 09.2021
- Worked closely with shift manager to solve problems and handle customer concerns
- Trained and mentored new team members on POS system operation, customer service strategies, and sales goals.
- Maintained 0% injury rate during 24 months of operation through advanced safety techniques
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
Security Guard
Footprint Center
Phoenix, AZ
02.2019 - 05.2019
- Operated handheld metal detectors and other surveillance devices to screen individuals entering facility.
- Monitored employee activities, confirming compliance with security regulations.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Oversaw entry and exit of up to 15,000 employees and visitors daily
Education
BA - Criminology And Criminal Justice
Arizona State University
05.2022
Minor - Real Estate
Arizona State University
Tempe, AZ05.2022
Skills
- Microsoft Office
- Fluent Spanish
- Multitasking and Organization
- Time Management and Prioritization
- Inventory Management
- Adaptability and Flexibility
- Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Crew Member
Chipotle Grill
09.2021 - Current
Shift Lead
Jersey Mike's Subs
08.2019 - 09.2021
Security Guard
Footprint Center
02.2019 - 05.2019
BA - Criminology And Criminal Justice
Arizona State University
Minor - Real Estate
Arizona State University
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