Judah Baker
Land O' Lakes,FL
Summary
Dynamic hospitality professional with extensive experience at Rock and Brews, excelling in employee training and customer satisfaction. Proven ability to enhance guest experiences through attentive service and strong menu knowledge. Recognized for providing staff and guests with a positive mental attitude, ensuring every guest leaves delighted.
Overview
6
6
years of professional experience
Work History
Server
Rock and Brews
Wesley Chapel, FL
11.2020 - Current
- Provided excellent customer service to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
Barback
Rock and Brews
Wesley Chapel, FL
11.2020 - Current
- Assisted with opening and closing procedures, including cleaning and restocking.
- Took food and drinks to bar and table customers.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Assisted with training new barback staff, sharing knowledge and best practices.
Host
Rock and Brews
Wesley Chapel, FL
11.2020 - Current
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Provided excellent customer service by anticipating customer needs.
- Assisted staff by serving food and beverages or bussing tables.
- Trained new staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Barback/Busser
Walk On's Sports Bistreaux
Wesley Chapel, FL
07.2019 - 11.2020
- Assisted with opening and closing procedures, including cleaning and restocking.
- Responded to customer requests promptly and professionally.
- Performed minor maintenance tasks to keep bar equipment in good working order.
- Bussed and reset tables in an orderly fashion.
Education
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL05-2020
Some College (No Degree) - Mechanical Engineering
Pasco-Hernando State College
Wesley Chapel, FLSkills
- Employee training
- Order management
- Menu knowledge
- Customer satisfaction
- Attention to detail
- Team collaboration
References
References available upon request.
Timeline
Server
Rock and Brews
11.2020 - Current
Barback
Rock and Brews
11.2020 - Current
Host
Rock and Brews
11.2020 - Current
Barback/Busser
Walk On's Sports Bistreaux
07.2019 - 11.2020
High School Diploma -
Wiregrass Ranch High School
Some College (No Degree) - Mechanical Engineering
Pasco-Hernando State College
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