Jude Williams
Lilburn,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
25
25
years of professional experience
Work History
Server and Trainer
B & W Burgers And Brews
01.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Lake And Oak Barbeque
08.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Head Life Guard
Positively Pools
05.1999 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Education
Marketing
LaGrange College
La Grange, GASkills
- Food Inspection
- Beverage Preparation
- Safe Food Handling
- Supply Restocking
Timeline
Server and Trainer
B & W Burgers And Brews
01.2022 - Current
Server
Lake And Oak Barbeque
08.2021 - 05.2022
Head Life Guard
Positively Pools
05.1999 - 08.2021
Marketing
LaGrange College
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