Judith Duarte

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Informed servers of newly seated parties for speedy service.
• Used Clover to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
• Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
• Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
• Conducted dining room and server checks to assess readiness for expected customer loads.
• Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
• Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
• Planned and executed Number-guest parties by organizing menus, spaces and special requests.
• Checked and restocked server areas and organized and got change for front counter.
• Recorded available tables after seating each party using specialized seating software.

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• Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
• Collected information from arriving customers to seat groups or place them on waitlist.

• Greeted guests, promoted specials and took orders.
• Assisted customers in choosing menu items by providing food complementing information.
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.

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• Prepared recipe ingredients by washing, peeling, cutting and measuring.

• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Collected and authorized payments of guests.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Greeted over Number patients per day.
• Set up new sales displays each Timeframe.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Completed inventory counts and ordered merchandise.
• Reviewed weekly sales ads and monitored price changes.