Judy Wolf
Summary
Customer-oriented store manager with extensive experience in retail operations and team leadership, focused on profitability and customer satisfaction. Highly organized and skilled at managing daily tasks to achieve performance goals. Proven ability to recruit, train, and develop high-performing teams while fostering strong customer relations.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Store Manager
Barnes & Noble
Flowood
06.2024 - 10.2025
- Handled customer inquiries and resolved issues promptly and professionally.
- Processed customer payments and managed daily banking activities including cash handling.
- Oversaw inventory management and organized stock replenishment procedures.
- Trained new staff on customer service and sales techniques.
- Implemented effective sales strategies to boost product promotions.
- Developed merchandise displays to enhance the shopping experience for customers.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
Store Manager
Barnes & Noble
Ridgeland
10.2011 - 06.2024
- Managed daily store operations and maintained overall store appearance.
- Trained new staff on customer service and sales techniques.
- Oversaw inventory management and organized stock replenishment procedures.
- Identified operational issues and implemented appropriate process improvements.
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
- Monitored inventory levels and placed orders to restock shelves.
Education
GED
Brandon, Mississippi Office Admin
Phillips Jr College
Jackson , Mississippi 05.1990 - 05.1991
Skills
References
References available upon request.
Timeline
Store Manager
Barnes & Noble
06.2024 - 10.2025
Store Manager
Barnes & Noble
10.2011 - 06.2024
Office Admin
Phillips Jr College
05.1990 - 05.1991
GED