Juliana Rae Laxamana
Clermont
Summary
With excellent leadership and communication skills, adept at managing team dynamics and workflow efficiency. Possesses solid understanding of operational procedures and quality control, paired with proficiency in scheduling and inventory management. Committed to driving team performance and ensuring customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Kōri Bakery and Dessert
09.2024 - Current
- Continuously monitored team members and customers to ensure a positive experience
- Managed inventory and organized equipment upon receipt
- Addressed customer inquiries and resolved issues promptly
- Ensured all employees maintained efficiency and met deadlines
Barista
Moge Tee
07.2024 - 09.2024
- Experience on POS systems while making drinks for customers
- Worked BOH and FOH simultaneously to push orders out in a timely manner
- Adjusted beverages and food to customer liking
- Resolved customer concerns efficiently
- Created a clean and organized environment for coworkers and customers alike
Team member
Bakery 1908
11.2023 - 07.2024
- Organized inventory and produced goods in specific areas
- Adhered to customer concerns and resolved problems pertaining to food, beverages, and store goods
- Created pre ordered goods and made sure items were made pickup time
- Worked at POS systems and handled cash transactions
- Communicated with team members to make sure there was an organized flow of work
Patient Safety Sitter
Orlando Health
02.2023 - 07.2023
- Monitored patients to ensure safety and comfort, providing assistance with activities such as bathroom visits and meals as needed
- Maintained effective communication with nursing staff to deliver timely updates on patient needs and address any emerging concerns
Silde Operator
Unviersal Studios(Volcano Bay)
06.2022 - 09.2022
- Supported other departments during peak times, fostering teamwork across various park attractions.
- Ensured timely operation of slides by managing queues and maintaining proper guest flow.
- Assisted in the training of new staff members on slide operation procedures, resulting in increased safety awareness and efficiency.
- Provided exceptional customer service, addressing any guest concerns or questions regarding slide operations.
Education
Bachelor of Sciences - Health Sciences
University of Central Florida
Orlando, Florida01.2025
Skills
- Reliability and adaptability
- Oral communication
- Creative thinking
- Teamwork
- Service orientation
- Computer skills
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Shift Lead
Kōri Bakery and Dessert
09.2024 - Current
Barista
Moge Tee
07.2024 - 09.2024
Team member
Bakery 1908
11.2023 - 07.2024
Patient Safety Sitter
Orlando Health
02.2023 - 07.2023
Silde Operator
Unviersal Studios(Volcano Bay)
06.2022 - 09.2022
Bachelor of Sciences - Health Sciences
University of Central Florida
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