JULIA DARLAK
Lake Zurich,IL
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
6
6
years of professional experience
Work History
CAREGIVER
Help at Home
Wheeling, IL
08.2023 - Current
- Provide ongoing in-home care for a client three days per week.
- Assist with daily living tasks, including light housekeeping, laundry, and maintaining a clean environment.
- Monitor and administer medications as directed by healthcare professionals.
MANAGER
Simulation Zone
Lake Zurich, IL
08.2025 - 04.2026
- Supervise and train staff to maintain high customer service standards and efficient daily operations.
- Manage employee schedules, shift assignments, and staffing coverage, train new employees.
- Resolve customer concerns and ensure a positive guest experience.
PRODUCT SPECIALIST
Genesis of Schaumburg
Schaumburg, IL
01.2025 - 06.2025
- Provided in depth knowledge of vehicle features, packages, and benefits to assist customers in purchasing decisions.
- Conducted product demonstrations and test drives to showcase vehicle performance, technology, and safety features.
- Collaborated with sales staff to ensure a seamless customer experience from initial inquiry to vehicle delivery.
RECEPTIONIST
Roosters Men’s Grooming Center
Lincolnshire, IL
03.2021 - 05.2025
- Managed appointment scheduling, confirmations, and client communications, and processed payments.
- Maintained and updated client records to ensure accurate information and efficient service.
- Responded to phone and in-person inquiries regarding services and availability.
CASHIER
Napleton’s Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
08.2024 - 12.2024
- Processed customer payments for vehicle services, parts, and purchases using dealership POS systems.
- Handled cash, credit card, and financing transactions while maintaining balanced cash drawers.
- Assisted customers with billing inquiries and ensured a smooth payment experience.
CUSTOMER SERVICE
Montrose Market
Mount Prospect, IL
12.2019 - 08.2022
- Trained, supervised, and mentored new team members to improve performance and job proficiency.
- Oversaw daily customer service operations, providing guidance to staff and maintaining productivity.
- Resolved customer concerns using company policies and problem solving techniques.
- Responded to customer inquiries regarding products and services in a timely and professional manner.
Education
HIGH SCHOOL DIPLOMA -
Lake Zurich High School
Lake Zurich, IL05-2021
Cosmetology - Cosmetology
Empire Beauty School
Vernon Hills05-2024
Skills
- Customer Support
- Appointment Scheduling
- Team leadership
- Multitasking
- Strong work ethic
- Effective communication
- Time management
- Problem-solving
- Data entry
- Computer skills
- File organization
LANGUAGES
English
Polish
Timeline
MANAGER
Simulation Zone
08.2025 - 04.2026
PRODUCT SPECIALIST
Genesis of Schaumburg
01.2025 - 06.2025
CASHIER
Napleton’s Arlington Heights Chrysler Dodge Jeep Ram
08.2024 - 12.2024
CAREGIVER
Help at Home
08.2023 - Current
RECEPTIONIST
Roosters Men’s Grooming Center
03.2021 - 05.2025
CUSTOMER SERVICE
Montrose Market
12.2019 - 08.2022
HIGH SCHOOL DIPLOMA -
Lake Zurich High School
Cosmetology - Cosmetology
Empire Beauty School