Dedicated and compassionate New Graduate Registered Nurse (RN) with progressive career history in direct patient care, and care coordination. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Natural and Integrative Medicine
07.2021 - Current
Constant collaboration with doctors and staff to ensure the best quality care for patients and highest level of service possible
Assist patients with their daily needs by managing essential documents, communicating with pharmacies and other doctor offices, and serving as a liaison between patients and their caretaker as needed
Responsible for certain aspects of the care for patients before, during and after their appointments
Trusted with collecting vital signs, directing patients to their appointed rooms, filing important documentation for doctors to review
Inform patients of their next steps in their healing process by providing patients with necessary information on bloodwork, medication, supplements, and test kits
Thoroughly communicate instructions regarding care and answer any questions patients may inquire about
Coachable team member with a proven ability of quickly adapting to training such phlebotomy, answering phone calls appropriately, EMR system management, and documentation filing systems.
Receptionist
Grassroots Salon
01.2021 - 07.2021
Engaged and communicated with clients/guests to address questions and concerns related to products and services and ensured established business processes were streamlined efficiently
Utilized excellent organization and time management skills to maintain and update scheduling records for multiple staff with respect to various constraints from staff and clients/guests
Managed supply levels for inventory stock and delivered the promise of a clean and professional display while exercising creativity and attention to detail.
Health
Comprehensive Health Orlando
01.2021 - 05.2021
Entrusted with the responsibility of scheduling appointments, recording documentation, coordinating with other branches on various tasks, and communicating with patients as a representative of the company
Exceled at adapting through challenges related to COVID-19 where additional rigorous measures and precautions had to be taken to ensure safety
Managed the accuracy of patient information and collaborated with multiple insurance firms to ensure proper support for each visit.
Education
Bachelor of Science - Health Service Administration
University of Central Florida
Orlando, FL
05.2021
Associates of Science -
Lake Sumter State College
Clermont, FL
Skills
Data Entry
Medical Terminology
Procedure Assistance
Inventory Management
Medical Office Administration
Patient-Focused Care
Timeline
Medical Assistant
Natural and Integrative Medicine
07.2021 - Current
Receptionist
Grassroots Salon
01.2021 - 07.2021
Health
Comprehensive Health Orlando
01.2021 - 05.2021
Bachelor of Science - Health Service Administration