Julia Sosa
Springfield,VA
Summary
Motivated and detail-oriented professional with over2 years of customer service experience in retail, seeking an office assistant position in the medical health field. Strong organizational skills, excellent communication, and a compassionate approach to supporting individuals. Capable of learning quickly and adapting in fast-paced environments. Seeking to leverage a background in customer service, team collaboration, and administrative tasks to contribute to a healthcare setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
TJ Maxx
04.2022 - Current
- Provided excellent customer service by addressing patient-like needs, guiding them through product selections, and offering personalized recommendations
- Organized store merchandise, improving visual appeal and helping clients find necessary items
- Managed inventory and completed stock replenishment to ensure product availability
- Engaged with customers, building lasting relationships through positive communication and problem-solving
- Applied loss prevention techniques, reducing theft and contributing to store safety
- Developed a keen attention to detail, which can be applied to managing patient records and medical office tasks
Education
High School Diploma -
South Lakes High School
Reston, VASkills
- Excellent communication and active listening skills
- Critical thinking and solution-oriented problem-solving
- Bi-lingual in English/Spanish
- Proficient in Microsoft Office: Word, Excel, and Outlook
- Experience in managing appointments and coordinating meetings
- Strong organizational skills and attention to detail
- Basic understanding of medical office administrative tasks (eg, managing schedules, filing, data entry)
- Knowledge of patient privacy and confidentiality practices (HIPAA)
Timeline
Sales Associate
TJ Maxx
04.2022 - Current
High School Diploma -
South Lakes High School
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