Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Server
La Barca Restaurantes
Downey, CA
08.2021 - Current
Managed multiple tasks simultaneously while providing excellent customer service.
Maintained positive relationships with co-workers and customers alike through friendly communication.
Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Completed opening and closing checklists to ensure smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Processed payments using POS system and accepted cash, credit cards, and checks.
Assisted other servers as needed during peak hours or special events.
Balanced cash drawers at the beginning and end of shifts.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Some College (No Degree) - Kinesiology
California State University - Los Angeles
Los Angeles, CA
Skills
Order Management
Supply Restocking
Guest Engagement
POS Operation
Professional Appearance
Check Payment Processing
Service Prioritization
Cash Handling
Exceptional Customer Service
Positive and Professional
Guest Relations Management
Strong Work Ethic
Quality Control
Languages
Spanish
Professional
Timeline
Server
La Barca Restaurantes
08.2021 - Current
Some College (No Degree) - Kinesiology
California State University - Los Angeles
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