KyMani Thornton
Sacramento,CA
Summary
Customer-focused professional with extensive experience in fast-paced food service and retail sectors.
Proficient in cash handling, inventory management, and upholding cleanliness and organization
standards. Recognized for strong communication skills and reliability, excelling in both independent
and team-oriented environments.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Crew Member
Raising Cane's Restaurants
Stockton, CA
12.2023 - 07.2024
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Sales Associate
Glam Gurlz Boutique
Sacramento, CA
01.2020 - 01.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Skills
Customer service
Food safety
Inventory management
Visual merchandising
Cash handling
Effective communication
Team collaboration
Willingness to learn
References
References available upon request.
Education
High School Diploma -
Inderkum Highschool
Sacramento 08.2022 - Current
Timeline
Crew Member
Raising Cane's Restaurants
12.2023 - 07.2024
High School Diploma -
Inderkum Highschool
08.2022 - Current
Sales Associate
Glam Gurlz Boutique
01.2020 - 01.2024