Julian Obucina
Troy,IL
Summary
Highly motivated and customer-focused employee with a strong work ethic and excellent communication skills. Experienced in working in fast-paced environments while providing friendly, efficient service. Quick to learn new tasks, adaptable to changing priorities, and dependable when working independently or with a team.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dairy Queen Grill & Chill
Troy, IL
10.2023 - Current
- Counted and balanced registers.
- Directed and supervised staff performance.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Checked orders for quality and completeness.
- Processed credit card payments and counted back change and currency with accuracy rate.
Cashier
Dunkin Donuts & Baskin Robbins
Troy, IL
04.2023 - 10.2023
- Maintained cleanliness and organization of service area and dining space.
- Assisted customers with menu selections and answered product questions.
- Prepared coffee and baked goods following Dunkin Donuts standards.
- Handled cash, credit, and gift card transactions accurately.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Southwestern Illinois College
Belleville, IL07-2026
Skills
- Customer service
- Conflict resolution
- Order accuracy
- Positive attitude
- Cash handling
- Time management
- Order taking
- Work ethic and integrity
Timeline
Shift Leader
Dairy Queen Grill & Chill
10.2023 - Current
Cashier
Dunkin Donuts & Baskin Robbins
04.2023 - 10.2023
High School Diploma -
Southwestern Illinois College