Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Juliana Armijo

Albuquerque

Summary

Dynamic and dedicated professional with extensive experience in customer service at Sonic Drive-In. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently delivering efficient service during peak hours while fostering a positive work environment.

Overview

3
3
years of professional experience

Work History

Crew Member

Sonic DriveIn
01.2026 - Current

Worked with managing money, heavy rushes, and helping my team. Im learned to be able to work in many sections at once and efficiently.

  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.

Cashier

McDonald's Restaurant
04.2023 - 08.2023

Learned the way to help customers to the best of my ability, learned skills such as cleaning efficiently, using a cash register, and putting together orders.

  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

West Mesa Highschool
Albuquerque, NM
05.2001 -

Skills

    Customer service

    Customer engagement

    Multitasking and organization

    Time management

    Teamwork and collaboration

    Food preparation

    Safe food handling

    Inventory restocking

    Cleaning

    Cleaning and sanitizing

    Drive-thru operations

    Cash handling

    Beverage preparation

    Menu memorization

    Food running

    Order management

Interests

  • Gardening
  • Outdoor Recreation
  • animal conservation
  • Animal Care
  • Community Cleanup
  • Music

Timeline

Crew Member

Sonic DriveIn
01.2026 - Current

Cashier

McDonald's Restaurant
04.2023 - 08.2023

High School Diploma -

West Mesa Highschool
05.2001 -
Juliana Armijo